Patient Advocacy
Rising financial obligations impact healthcare organization’s collection rates and the patient’s ability to pay. PATHS’ Patient Advocacy services enhance revenue cycle performance and the patient experience. As extension of your team, we navigate patients through the financial complications of medical coverages. We identify and enroll patients in qualifying programs to help pay for costs of care.
Programs
Lack of patient access to qualifying assistance programs negativity affect revenue. PATHS’ Medicaid experts have extensive knowledge and training interacting with patients, providers and governmental agencies. Our process enhances the patient experience, increases reimbursement, streamlines processing time, and reduces costs.
- Knowledge of Medicaid regulations and state-specific programs
- Proprietary Medicaid application software and database tailored to client’s need
- Seamless transition for all onsite hospital staff
A dramatic increase in patient liability and bad debt has put a strain on healthcare providers. Our Financial Counselors assist in determining the best sources of payment for services provided. They navigate patients through medical bills, insurance benefits, and financial resources available.
- Reduce bad debt and increase reimbursement
- Seamlessly integrates into your practice
- Accurately identify a patient’s liability
Hospitals must quickly and accurately identify patients that qualify for charity care in order to meet the Affordable Care Act’s financial aid requirements. Partnering with PATHS will alleviate this costly and time consuming process. We develop strategies, streamline processes, and assist your patients.
- Increased staff time
- Targeted account management
- Expertise and proprietary software
Our POS staff use patient friendly billing practices for the best customer service along with in-depth knowledge of out-of-pocket responsibilities. These collections are an improvement initiative for many hospitals since patient responsibility has almost doubled in the last 15 years.
- Increase POS Collections
- Positive Patient Experience
- Process Improvement
Our Certified Application Counselors are trained to help the uninsured understand new health coverage options, apply for financial help, and enroll in private health plans through the new health insurance marketplaces.
- Helps individuals apply for plans sold through the marketplace exchange
- Acts in the best interest of the consumers
- Expand the network of trained assistance
Patient Assistance Programs have emerged in an effort to help patients who lack health insurance or prescription drug coverage obtain the medications they need. Our Financial Navigators assist cancer patients in optimizing their health insurance coverage and applying for external Rx assistance programs.
- Assistance in processing applications
- Communication with provider
- Opportunity to educate patients on healthcare plans
Why Choose Us
- We provide Eligibility Services to over 75 facilities within 46 Health Systems
- 300,000 + placements in the past 2 years