Medicaid rules are changing January 2027. Some adults will renew every six months and report work or volunteer hours. What’s changing →
About PATHS
A Financial Counselor works directly with you.
PATHS, LLC is a leader in patient financial assistance programs. Your hospital has partnered with PATHS to explain the financial assistance options available to you and guide you through the application process.
Your PATHS Financial Counselor documents everything the application needs, works with the caseworker at your local County Assistance Office, and stays available to answer your questions. PATHSAssist is where the two of you work together — documents, forms, and letters all move through one secure place. Because applications carry deadlines, it is important to speak with a counselor right away.
How the portal works
Once you accept your invitation and set up your account, everything happens in one place.
01
Answer a short questionnaire
A short intake questionnaire collects contact, demographic, household composition, income, and asset information, and adapts automatically to the latest eligibility requirements.
02
Upload your documents
Upload the documents PATHS requests in just a few taps. Drag and drop files or capture them directly from your phone’s camera — no scanner required.
03
Sign and stay in touch
Sign forms directly in the portal, read letters from PATHS online, and download a copy at any time. Your PATHS advocate reaches you by email, text, portal, or phone.
Step 1
Request your invitation to the portal
This form is not the application. Tell us how to reach you and which facility you’re being seen at, and we’ll email you a secure invitation link to set up your PATHSAssist account.
The portal works on iPhone, iPad, Android phones, tablets, and desktop browsers. Prefer to talk to someone? Call (555) 000-0000.
Important — effective January 2027
Medicaid rules are changing under HR1
If you or someone in your family receives Medicaid (also known as Medical Assistance), it’s important to know that significant changes are coming beginning in 2027 because of a new federal law enacted, commonly known as the “Big Beautiful Bill,” by Congress and signed by President Trump. Some Medicaid recipients will be required to renew their coverage every six months instead of once a year, and certain adults ages 19 to 64 will also need to meet new work or community engagement requirements to remain eligible for benefits.
Beginning January 1, individuals subject to the new requirements must report to the Pennsylvania Department of Human Services that they are working, volunteering, participating in job training, or attending school for at least 80 hours each month, unless they qualify for an exemption. Some parents, caregivers, pregnant individuals, veterans with qualifying disabilities, people with certain medical conditions, and others may be exempt. Those affected by the new rules will begin receiving information from DHS by September. Failing to report the required information could result in the loss of Medicaid coverage.
If you receive Medicaid, now is a good time to make sure your mailing address and contact information are up to date with DHS so you don’t miss important notices about these changes.
Volunteer opportunities
Volunteering can count toward your hours
Volunteering is one way individuals can meet the work requirement, on its own or combined with work, education, or training. These state directories make it easier to find meaningful volunteer opportunities near you.