JOB TITLE: Bilingual ED Account Representative
STATUS: Full-Time
DEPARTMENT: Allentown Eligibility
HOURS: Week 1-Monday, Wednesday & Friday 9:30am-6:00pm-on call until 10:00pm, Tuesday & Thursday 11:00am-7:30pm-on call until 10:00pm
Week 2-Monday, Wednesday & Friday 9:30am-6:00pm, Tuesday & Thursday 11:00am-7:30pm
LOCATION: Allentown, PA office
DESCRIPTION: Assist patients with applying for medical assistance in an office/hospital setting.
EDUCATION: High School Diploma, Secondary education preferred

REQUIREMENTS:            

• Must be bilingual (English/Spanish) speaking
• Must be able to learn and work with Medicaid eligibility regulations.
• Must be very flexible with shift and be willing to travel to
• area hospitals when needed. Also must be willing to be on call until 10 pm. On-call pay is paid for days employee is on call.
• Must deal professionally with patients in an office/hospital setting.
• Must be detail oriented and be able to multitask.
• Must have exceptional customer service skills and excellent verbal, written, communication and organizational skills.
• Health screening, including physical, PPD screen and immunizations, required.
• Must be a team player and able to work well with others.